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Transforming Quality

Transforming Quality is a feature article section by Mary Olivera

Be sure to read each article and feel free to share.


Feature 12 – March 29, 2022


Feature 11 – March 1, 2022


Feature 10 – October 5, 2021


Feature 9 – July 7, 2021


Feature 8 – June 15, 2021


Feature 7 – April 27, 2021


Feature 6 – March 30, 2021


Feature 5 – January 26, 2021


Feature 4 – October 20, 2020


Feature 3 – September 29, 2020


Feature 2 – May 15, 2020


Feature 1 – March 13, 2020


Mary Olivera, MHA, CRCST, CHL, FCS has over 30 years of experience in numerous roles in healthcare sterile processing, distribution, and materials management. Ms. Olivera participates in monitoring, surveying, and training interdepartmental staff in the proper cleaning, decontamination, and sterilization practices, and has been highly committed to the standardization of interdepartmental processes. A regular recruit on expert panels regarding sterile processing and a past president of the New York State Central Service organization, she continues to play a major role in promoting higher educational requirements for central service professionals to increase patient safety.

Ms. Olivera brings to the table extensive knowledge of Joint Commission, DNV-GL, AAMI, OSHA, CDC, and DoH regulations. She specializes in budgeting, change management, inventory management, process re-engineering, program and project management, vendor relationships, quality control, Six Sigma, supply chain, and total quality management.

Ms. Olivera is an educator and has published numerous articles related to sterile processing, surgical services, process improvement, and guides to achieve successful accreditation surveys.

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